CEO at Keeley Packaging
Learn more about how Digital Octopii helped Keeley Packaging certify for ISO 9001 and prepare all the required documentation and evidence in just a week
Keeley Packaging design and supply bespoke packaging for small to medium-sized businesses. If you have widgets that need protecting until they reach the end users, Keeley Packaging are the people to do it.
As a business, they aim to provide all their customers with a personal touch, going above and beyond, with complete consulting on packaging issues, requirements, design and more. Providing a high-quality service and high-quality packaging is core to their ethos and ISO 9001 was a natural progression for Clare and her business.
In addition to providing enhanced protection for goods in transit, Keeley Packaging helps its customers improve their workflow, stock holding rates, efficiency, brand image and added perceived value.
The initial driver to obtain ISO 9001 came from hitting roadblocks when trying to supply packaging to a company manufacturing pharmaceutical products for the veterinary industry. Clare found that without ISO 9001 certification, there were some industries the business simply could not service.
As a result, in obtaining ISO 9001 certification, the business had two main objectives:
In the early stages of working towards ISO 9001 certification, Keeley Packaging worked alone, without consultants. Since their Stage 1 audit in February 2020, they worked hard to understand the objectives and requirements. After many delays caused by the pandemic the Stage 2 audit was quickly approaching, and they realised they had too many gaps still left to fill. They had not invested nearly enough time. Their preparation was insufficient, and they didn’t necessarily meet the high standards of ISO 9001.
It was just two weeks before the second stage audit when they concluded that they might be out of their depth.
Digital Octopii was recommended by their UKAS accredited certification body, the British Assessment Bureau. After evaluating several recommended ISO consultants, Keeley Packaging decided to work with Digital Octopii, feeling that the company met their needs and fitted their profile perfectly.
Clare began working with Digital Octopii just a week before their Stage 2 audit. This meant much work, and both companies wasted no time getting busy. The consultant working with Keeley Packaging, Jen, quickly started working with Clare to ensure the organisation would be completely ready for their Stage 2 audit.
During the initial stages of working with Digital Octopii, a risk assessment was carried out in order to meet the audit requirements. Clare found it helpful to identify the different risks in the business and learned more about her business in the process. She found that the input from Digital Octopii helped her identify critical threats she might not have otherwise considered.
The exercise proved extremely helpful, and although it is still early days, Clare sees the benefits and positive impacts certification will have for the future and growth of her business.
The collaboration between Keeley Packaging and Digital Octopii ultimately allowed the business to achieve stage 2 certification with flying colours, without any nonconformities!
No matter what stage your ISO 9001 project is in, we can support you.
As Associate Consultants of the British Standards Institute, we are recognised experts in this field. We will help you become compliant to one of the above standards; whether you want to obtain certification by BSI or another UKAS accredited body – or whether you just want to improve your current practices.